Wi-Fi will be available to all conference delegates during the conference. The details will be provided before the start of the conference.
For Wi-Fi in your hotel room, please consult your hotel’s reception.

Printing Services

The details will be provided before the start of the conference.

Time Zone

The time zone in Kraków is CET (UTC+01:00)


The official conference language is English and no translation/interpretation services will be provided by the organizers.
Polish is the official language in Poland but English is widely spoken.


International dialling code for Poland: +48


In emergency situations, you can contact the local police, ambulance service, fire department and other emergency services by calling 112.
Alongside 112, the following specific emergency numbers are available:

  • 999 – ambulance
  • 998 – fire brigade
  • 997 – police

Medical Services

Should you need to see a doctor or a dentist, we recommend contacting the reception desk of your hotel, they will direct you to the medical professionals assigned to the hotel. If immediate medical attention is required, call the emergency services at 112 or 999.

Health and Immunizations

Vaccination certificates are usually not needed when travelling to Poland, but please check with your local embassy as requirements may change.


The standard electrical voltage in Poland is 230 volts AC, 50Hz. The electrical outlets in Poland take two-pronged, round-pin plugs of type „C” or „E” (cf. for a graphical representation). We recommend that you purchase an adaptor for your electrical equipment prior to your arrival.


Tap water is safe to drink in Kraków.


Typical temperature for September: 10-18 Celsius. Due to an average of 14 raining days in the month we recommend bringing along some wet-weather gear.


The currency used in Poland is Polish Zloty (PLN).

ATMs & Credit Cards

ATMs are widely available throughout Kraków and most are open 24 hours a day. Supermarkets, souvenir and clothing stores, most cafes and restaurants accept all major credit cards, however small grocery stores and some restaurants will only accept cash.


A 5-10% tip for service at restaurants and cafes is considered acceptable.